easyJet has announced that passengers will now be able to change their flights up to two hours before departure – and they won’t be charged a penalty.
In fact, the budget airline will allow you to change the booking to any flight on sale up to September 2022, and you won’t need to stick to the same destination you originally booked.
That means that if there are travel restrictions impacting your chosen holiday destination, such as needing to quarantine there or when you’re back in the UK, you’ll be able to amend your trip.
The airline has also said that if a country involves mandatory hotel quarantine, customers can request a refund for their flights within four weeks before departure even if their flight is still operated, provided the restriction is still in place. Passengers can also opt for alternatives such as transferring their flights to a later date, or a voucher.
The new flexibility is part of the airline’s wider Protection Promise, and comes ahead of the UK’s restart of summer holidays abroad.
Currently non-essential travel is still banned, but the government has said that it will resume holidays abroad this summer. The earliest this could start is May 17, and when travel does resume it will be under a traffic light system.
This will see countries placed on green, amber or red lists which determine whether you’ll need to quarantine when you’re back in the UK – and whether you’ll need to undergo one or multiple PCR tests. (We’ve got a wider explainer on how holidays will work where you can find more information on the system as well as other factors such as Covid passports).
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Due to the ongoing travel ban, travel firms such as TUI, Jet2 and easyJet have suspended flights and holiday packages as they await for further updates from the government, which are currently expected to be announced in early May.
Different firms have varying restart dates and rules on amending bookings, so we’ve put together a guide with their latest updates to give you a helping hand.
What do you think of easyJet’s new flexible booking policy? Let us know in the comments below.