How to cancel a Disney Plus subscription in a few minutes

  • You can cancel your Disney Plus subscription through the desktop site on your computer, or with your phone’s web browser. 
  • To cancel your Disney Plus subscription, head to the “Billing Details” section of your account profile. 
  • There’s currently no way to cancel your Disney Plus subscription through the mobile app. 
  • If you signed up for Disney Plus through a third-party service, you may need to cancel your subscription through that company’s website instead. 
  • Visit Business Insider’s Tech Reference library for more stories.

Disney Plus has become one of the industry’s leading streaming services, racking up 50 million subscribers in a handful of months following its late 2019 launch. But if you’ve found the service lacking in new content or your trial is soon up, knowing how to cancel your Disney Plus subscription is key to avoiding unwanted charges. 

To cancel Disney Plus, you need to access the “Billing Details” menu, located within the “Subscription” section of your account profile. It’s important to note that you can only cancel your Disney Plus subscription on an internet browser, not on the streaming service’s mobile app. 

Additionally, if you’ve acquired access to a subscription through a bundle or third-party services like Roku, Apple, or Amazon devices, you will be unable to cancel the subscription directly through Disney Plus. However, you can use the Disney+ portal to access the platform you originally signed up for Disney Plus through. 

Here’s how to cancel your Disney Plus subscription.

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How to cancel your Disney Plus subscription through a computer browser

1. Open the Disney Plus website on your preferred computer or smartphone browser.

2. Log into your account. 

3. If you have multiple account profiles, select the primary account holder’s avatar. 

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The primary account holder will be the first avatar visible on the far left.

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4. Click on your profile icon in the upper right-hand corner of the page to access your account details. 

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When you click this, a dropdown will appear with links to your other profiles, help page, and log out.

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5. Select “Account.”

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Clicking here will take you to your account page where you can cancel Disney plus.

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6. Choose the blue “Billing details” link.

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You can find your “Billing details” under the “Subscription” subheading.

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7. Click “Cancel Subscription.” 

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This will begin a multi-step cancelation process for ending your Disney+ subscription.

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8. Confirm you wish to cancel your account by clicking the red “Complete Cancellation” button.

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This screen will also relay the details of when the cancellation will take effect.

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9. Complete the optional survey.

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This page will confirm that your Disney Plus subscription has been canceled.

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If you signed up for Disney Plus with a bundle package or through an outside source, your account page will list that service under the Subscription heading. Click “Billing details” like you would with a regular Disney Plus account.

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An account with an Amazon subscription bundle.

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There’s no option to cancel your Disney Plus subscription directly from the Disney+ account window, so click “Go to” link to be redirected and cancel your account. 

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To cancel your Disney Plus subscription through a third-party provider, follow the instructions to login and cancel your subscription.

Marissa Perino/Business Insider


 

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