AT&T’s Mexico unit loses class action lawsuit to consumer watchdog

FILE PHOTO: The AT&T logo is pictured during the Forbes Forum 2017 in Mexico City, Mexico, September 18, 2017. REUTERS/Edgard Garrido/File Photo

MEXICO CITY (Reuters) – Mexico’s consumer watchdog, Profeco, said on Friday it won a class-action lawsuit against the local unit of U.S. telecommunications giant AT&T Inc for undue charges and poor service.

Profeco said that in 2013 it sued telecommunications operator Nextel, which was acquired by AT&T in 2015, for undue charges, changing rates without informing customers and continuing to charge clients for services that had been canceled.

Nextel offered 4G technology on its website though “it was proven in court the technology provided was inferior to what was advertised, underscoring the use of abusive and false advertising to prompt consumers into mistakenly acquiring their services,” Profeco said in a statement.

Profeco said AT&T, Mexico’s third-largest mobile service provider, “must pay damages to its affected consumers, plus 20% compensation and an additional 9% annual legal interest, for the various undue charges.”

It did not estimate how much that could mean AT&T will have to pay.

The sentence is final after Mexico’s Supreme Court rejected a prior appeal filed by the company.

“These trials began well before AT&T entered the market, as part of a class action suit presented against all wireless companies in Mexico, including Nextel, which we acquired in 2015,” AT&T said in a statement. “We continue working to serve our customers in better ways.”

Writing by Anthony Esposito; Editing by Leslie Adler

Source link

more recommended stories

  • SoftBank raises $270 million via Seoul unit for early-stage investments

    FILE PHOTO: The logo of SoftBank.

  • UK’s new PM must take 5G decision on Huawei urgently: committee

    LONDON (Reuters) – The new prime.

  • Russia fines Google for failing to filter search results

    FILE PHOTO: The Google logo is.

  • SoftBank’s Son says Japan lacks investment opportunities, is AI ‘developing country’

    FILE PHOTO: Japan’s SoftBank Group Corp.

  • Amazon under EU antitrust fire over use of merchant data

    BRUSSELS (Reuters) – Amazon became the.

  • Ericsson says on track for 2020 targets as second-quarter profit matches forecasts

    STOCKHOLM (Reuters) – Mobile network gear.

  • U.S. Justice Department asks appeals court to pause antitrust ruling against Qualcomm

    FILE PHOTO: A Qualcomm sign is.

  • Senate to grill Facebook over plans for Libra cryptocurrency

    WASHINGTON/NEW YORK (Reuters) – U.S. lawmakers.

  • Amazon rivals ride on Prime Day marketing as protests unfold

    NEW YORK (Reuters) – Amazon.com Inc’s.

  • Huawei to invest $3.1 billion in Italy but calls for fair policy on 5G: country CEO

    MILAN (Reuters) – China’s Huawei Technologies.

  • Amazon workers in Germany to strike over pay, Verdi union says

    FILE PHOTO: An Amazon sign is.

  • Israel holds 5G mobile network tender, aims for 2020 launch

    JERUSALEM (Reuters) – Israel launched a.

  • China’s Ping An to invest in education startup iTutorGroup

    BEIJING (Reuters) – Ping An Insurance.

  • U.S. regulators approve $5 billion Facebook settlement over privacy issues: source

    (Reuters) – The U.S. Federal Trade.

  • Japan sets up working group on impact of Facebook’s Libra ahead of G7

    TOKYO (Reuters) – Japanese authorities have.

  • Volkswagen zooms ahead in extension of alliance with Ford to electric, automated cars

    , NEW YORK (Reuters) – Ford.

  • Macquarie-backed MEIF 6 Fibre outbids USSL for telecoms firm KCOM

    (Reuters) – Macquarie-backed MEIF 6 Fibre.

  • Trump blasts Bitcoin, Facebook’s Libra, demands they face banking regulations

    WASHINGTON (Reuters) – U.S. President Donald.

  • Twitter back up partially after worldwide outage

    FILE PHOTO – The Twitter logo.

  • French Senate approves tax as U.S. opens probe into digital levy

    PARIS (Reuters) – France’s Senate on.

  • U.S. to probe French plan to tax tech companies

    WASHINGTON (Reuters) – U.S. President Donald.

  • Need quick medical advice in Britain? Ask Alexa

    (Reuters) – Britain’s state-run health service.

  • Appetizing prospects: Uber founder takes aim at South Korea’s shared kitchen market

    SEOUL (Reuters) – Chef Youm Jung-phil.

  • U.S. to provide licenses for sales to Huawei if national security protected

    WASHINGTON (Reuters) – The U.S. government.

  • Nine companies set prices for listings on China’s Nasdaq-style tech board

    SHANGHAI (Reuters) – Nine Chinese companies,.

  • Facebook not invited to White House social media summit: company

    WASHINGTON (Reuters) – Facebook Inc said.

  • The high-tech trade dispute rooted in Japan’s wartime history

    TOKYO/SEOUL (Reuters) – Japan has tightened.

  • Exclusive: U.S. clears SoftBank’s $2.25 billion investment in GM-backed Cruise

    (Reuters) – Cruise, a U.S. self-driving.

  • Amazon founder Bezos’ divorce final with $38 billion settlement: report

    FILE PHOTO: 2018 Vanity Fair Oscar.

  • Fugitive U.S. tech guru: Cryptocurrency is next Cuban revolution

    HAVANA (Reuters) – On the run.

  • Boxing with giants: Italy’s packing robots are not just cardboard cutouts

    (This June 28 story corrects Romaco’s.

  • TIM to extend 5G services to six more Italian cities by year-end

    FILE PHOTO: Telecom Italia new logo.