Worst airport lounge in UK revealed – with ‘stained carpets’ and ‘sad buffet’

Britian’s worst airport lounge has been revealed – with “stained carpets” and a “sad buffet”.

The passenger lounge at London Southend Airport has been ranked the worst out of 21 pay-as-you-go facilities in the UK.

Which? inspectors found the Essex airport’s Skylife Lounge had no hot food, no runway view and no sparkling wine, earning the facility just one star out of five.

Reviews described the lounge as having “stained carpets” which were “dusted with crumbs”, while the food offering was a “sad-looking buffet” of “unripe bananas” and “pastries cut into halves”.

Access to the lounge costs nearly £20 when booked in advance or £24 for those paying on the day.

Access to the lounge costs £20 if you book in advance

 

The airport’s website claims the lounge is “smart and sophisticated”, urging passengers to “start your journey in real style”.

Edinburgh’s Aspire lounge received the second worst score with just one-and-a-half stars.

Although the facility did include a hot food menu, an inspector described a salad as having “a past-its-best tang” while a pasta dish “looked like cat food”.

Joint third worst were London Luton’s Aspire – which offered “congealed eggs” and “stale bread rolls” – alongside Belfast International Causeway and London Heathrow Terminal 5 Aspire.

Edinburgh received the second worst score

Complimentary sparkling wines and a la carte dishes helped London Heathrow Terminal 3 No 1 lounge share first place.

It was described by inspectors as the best-equipped facility, boasting a cinema, free showers, private sleep pods and hot food options made to order.

Also sharing the top spot were the Manchester Terminal 3 1903 and London Heathrow Terminal 4 The House lounges.

Which? Travel editor Rory Boland said: “Battling through security queues and the maze that has become duty-free can be such an ordeal – it’s no wonder that the promise of an oasis of calm in a pay-to-enter lounge is so appealing.

Source

more recommended stories

  • Alton Towers has half price tickets for anyone with one of two chosen names

    Alton Towers Resort is celebrating Staffordshire.

  • Disneyland Paris is hosting a very special Toy Story event this summer

    Disneyland Paris is celebrating the release.

  • Beauty and the Beast bar and lounge to open at Walt Disney World

    Tie your napkin around your neck.

  • Plans for dreamy UK treehouses revealed and they’re the stuff of fairytales

    If your kids love fairytales, then.

  • Cheap all-inclusive hotels in Portugal’s Algarve that the whole family will love

    The Algarve in Portugal has it.

  • Harvey Milk becomes the newest of Norwegian’s tail fin heroes

    Harvey Milk has been revealed as.

  • Best Easter egg hunts 2019 from the National Trust to Peter Rabbit

    If you’re looking for Easter activities.

  • Star Wars Galaxy’s Edge: Celebration panel reveals new look, Frank Oz role

    We have all wanted to fly.

  • Premier Inn is opening its doors so stressed-out students can revise in peace

    Britain’s biggest hotel chain is offering.

  • Disney is hiring people to travel the world on a luxury cruise ship with Mickey and Minnie

    There was a lot of excitement.

  • You can now stay at a Tequila hotel where you sleep in barrel and try lots of booze

    Calling all Tequila lovers, your dream.

  • This brie-lliant cheese festival will take place next month and it’s free to get in

    Cheese, is one of our most.

  • TUI and First Choice best late deals for 2019 and all-inclusive offers

    Looking for the ideal family holiday.

  • Game of Thrones fans need to check out the Airbnb in the UK with its own DRAGON

    Airbnb may just have the perfect.

  • Best things to see and do in Israel if you’re visiting Tel Aviv and Jerusalem

    Thousands of years separate them, but.

  • Inside Walt Disney World’s celebrations for Mickey Mouse’s 90th birthday

    The humble mouse that became a.

  • Where is The Durrells filmed? Inside the Corfu hotspots and how you can visit them

    The Durrells is returning to our.

  • Komodo Island could ban tourists after reports that people are smuggling dragons

    Indonesia’s Komodo Island has long drawn.

  • Game of Thrones UK exhibition reveals first look at what fans can expect

    Game of Thrones is coming back.

  • Ryanair and Wizz Air’s fines suspended following cabin bag policy dispute

    Ryanair and Wizz Air may not.

  • Sneak peek at Manchester Airport’s £1billion makeover as new pier opens to public

    Manchester Airport is currently undergoing a.

  • James Bond 25 locations: Jamaica ‘confirmed’ for final Daniel Craig outing as 007

    James Bond is heading back to.

  • London now has a brunch for dogs and it’s as adorable as it sounds

    Brunch has long been a Sunday.

  • Monopoly fans can now take on a real-life version of the game and it looks so fun

    Hardcore Monopoly fans will know that.

  • Disney changes rules on pushchairs in theme parks for 2019

    Disney has changed a host of.

  • Disney to ban smoking at its theme parks under strict new rules

    Disney is set to ban smoking.

  • WOW Air passenger advice on how to get your money back as airline goes bust

    WOW Air has ceased all operations.

  • Terrifying new waterslide sends you flying over cruise ship edge above ocean

    Royal Caribbean has unveiled brand new.

  • Hilton hotels launch ‘nap rooms’ across the UK you can book for an hour

    There’s nothing quite like a nap.

  • Mary Berry is hosting a river cruise and you can even have afternoon tea with her

    Joining Mary Berry for tea and.

  • Best cheap spa breaks across the UK for Mother’s Day 2019 – starting from £35

    Mother’s Day takes place on the.

  • Best experience days out for Mother’s Day 2019 – and they are all under £65

    Mother’s Day is in the not.