TUI cancellation update for holidaymakers visiting Spain or Portugal

Some holidaymakers booked to fly abroad to Portugal or Spain this summer can change their booking if they do not want to fly due to the coronavirus pandemic.

It comes as TUI announced today that it is suspending holidays for UK customers to Portugal until August 16

It has previously suspended all holidays to Spain until August 17, and the Balearic Islands and Canary Islands until August 10.

Now customers due to travel to mainland Spain and Portugal between August 17-31 or the Spanish islands between August 10-16 can amend their booking and receive an incentive to rebook, or cancel and receive a full refund.



The tour operator has previously said it will not fly customers to countries where they have to self-isolate

A spokeswoman added: ” TUI UK will continue to review its holiday programme in line with UK Government advice.”

The news follows an announcement by the government in July that all holidaymakers returning from Spain or the Spanish islands must self-isolate for 14 days.

The Foreign and Commonwealth Office has advised against all nonessential travel to Portugal since March 14.

Brits can visit the Portuguese territories of Madeira and the Azores but must still self-isolate for 14 days on return.

Portugal currently has 12,720 active cases, with 1,738 deaths recorded.

Meanwhile, Spain has 118,206 cases, with 28,472 deaths recorded so far.

TUI announced last week it plans to close nearly a third of its high street stores in the UK and the Republic of Ireland to cut costs and respond to changes in customer behaviour.

On July 29, Downing Street warned “no travel is risk-free” after holidaymakers returning from Spain were told to self-isolate.

The Prime Minister’s official spokesman said decisions on border measures “can be changed rapidly if necessary to help stop the spread of the disease”.

He added: “Unfortunately no travel is risk-free during this pandemic and disruption is possible and so anyone travelling abroad should be aware that our travel advice and exemption list is under constant review as we monitor the international situation.”

source.



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