TUI gives major holiday update for UK customers

TUI has given a major update to customers anxiously waiting to see if they will be going on holiday this year.

The UK’s biggest tour operator has struggled after the pandemic grounded its planes and shut its resorts worldwide.

Thousands of passengers have had their holidays cancelled this summer after travel restrictions left them unable to go abroad.

Now lockdown restrictions are finally set to ease and holidaymakers are hopeful once more.

Foreign Office advice advises against non-essential travel abroad.

TUI has been forced to delay its holidays abroad due to ongoing restrictions

But sources claim this will be adjusted to allow Brits to holiday in low-risk countries such as Greece.

And travel firms appear to be confident that things are set to improve as they have announced the dates they will restart.

TUI was forced to cancel all trips up to and including July 10.

It had previously planned to restart travel on July 1 but ongoing coronavirus restrictions has meant further delays.

But now the tour operator seems confident that things will restart soon.

A spokeswoman has said that its UK market to resume partial operations this summer.

And revealed that UK bookings for winter holidays are up 6% and summer 2021 “continues to look promising”.

Ahead of restarting, the tour operator has announced safety measures for its hotels, airline and cruises.

On planes, boarding will be staggered and everyone will have to wear masks.

Passengers will be encouraged to pre-order food and pay using cards.

Meanwhile, hotels will have extra cleaners and restaurants will be staggered.

Sports that encourage social distancing will run, such as golf, and kids clubs may be limited.

On cruises, passengers will have to fill out health questionnaires and will be screened before boarding by having temperature checks.

Kids clubs will be limited and there will be no self-service restaurants.

On June 15, the travel firm restarted the summer season with two full flights from Germany to Majorca.

“Based on our current restart dates, we are planning to operate around 30% of our original capacity in Q4 2020”, TUI said in an update yesterday.

On its website, TUI states: “All other holidays are continuing to operate as planned and will be continuously reviewed.”

A spokeswoman for TUI previously added: “We are constantly monitoring the situation and will start taking people on holiday again as soon as we are able to do so.

“At this point in time, nobody can accurately predict when that will be, so for the time being we will keep a close eye on our programme and continue to amend and adapt timings in line with the latest global travel advice.”


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